March 6, 2025|
AI
|9 months agoSwiss Banks Lag Behind in Global Digital Banking Race
Swiss retail banks drop to 27th place globally in digital services, falling significantly behind international competitors in implementing modern banking technologies.
AI
Generated IllustrationKey Takeaways
AI
- Swiss retail banks dropped from 18th to 27th place globally in digital banking rankings
- Swiss banks achieved an average digital maturity level of 39 points, below global average of 41
- Only one-third of Swiss banks offer real-time expense notifications
By The Numbers
39
Digital maturity points for Swiss banks
349
Banks analyzed across 44 countries
80%
Market coverage of surveyed Swiss retail banks
They Said
"Swiss banks have made small advances in digital account openings, but compared to foreign banks, the process is still comparatively complicated and slow"
"While real-time notifications, AI-supported savings tools and digital insurance have long been standard internationally, many Swiss banks lack these services"